Hayden Harrison — headshot
Hayden Harrison
UX Writer & Content Strategist

Hi, my name's Hayden!
I'm a

I obsess over the words most people skip.

Every button label, error message, and empty state is a chance to build trust... or break it. I write the words that keep people moving forward, whether that's onboarding flows that reduce friction or microcopy that turns confusion into confidence.

Explore my workLet's talk

Featured Work

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Paying Bills Without the Anxiety
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Paying Bills Without the Anxiety

Writing payment flows that people actually trust

Making AutoPay Feel Safe
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Making AutoPay Feel Safe

Turning a legal form into something people actually finish

The First Five Minutes
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The First Five Minutes

Onboarding that doesn't feel like homework

Additional Work

More problems I've solved.

How One Sentence Saved Thousands of Dollars

How One Sentence Saved Thousands of Dollars

A single copy change at a park kiosk reduced printing costs dramatically

2023 · Hong Kong Wetland Park (via Story Inc.)
Taking the Blame Off the User

Taking the Blame Off the User

Rewriting an error message to keep users happy instead of frustrated

2024 · Revelo
Redesigning a Restaurant Website With More Powerful Copy

Redesigning a Restaurant Website With More Powerful Copy

Helping a Greek restaurant tell its real story

2024 · Greek Islands Grill
Redesigning a Gym Website Landing Page

Redesigning a Gym Website Landing Page

Rewriting a gym site to sell the feeling, not the features

2024 · 24/7 Fitness Arizona

Let's make something people actually enjoy using

I'm looking for my next challenge, and I like interesting conversations along the way.

Get in touch